Accepting a team or client invitation
How to accept a workspace team invitation or client portal magic link and resolve expired invite links.
Team Invitations vs. Client Portal Links
Outrigger has two invitation types. For workspace team access, an owner or admin selects "Invite member" and "Send invitation" on "Team and permissions". New users receive an email to set a password and appear as "Invited, not signed in yet" until they sign in with that exact email; existing Outrigger users can sign in right away.
For read-only client reporting, your agency selects "Send invite" in portal settings to send a magic link to /portal/auth. Client portal links open the "Client portal" directly without creating a password account.
If a Team Invitation Link Expired
If a workspace team invitation link expired before you finished setting your password, ask a workspace owner or admin to open "Team and permissions" and select "Resend invite" next to your email address.
If a Client Portal Link Expired
If the client portal shows "Sign-in link required" because the magic link expired or was revoked with "Revoke", ask your agency to select "Send invite" again or email hello@outriggerai.com.
Frequently Asked Questions
Can I forward my invitation link to a colleague?
No. Team invitations bind to the invited email address, and client portal links are issued per recipient. Ask an admin to send a separate invite.