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Can't sign in or verify your email

What to do when a sign-in link, magic link, or email verification link expires or cannot be verified.

Why a Sign-In or Verification Link Fails

Sign-in links, password reset links, and email verification links work only once and must be opened in the same browser where you requested them. If the link expired, was already used, or opened inside a different browser or mail preview pane, Outrigger cannot verify the session.

How to Get Back In

Open "Sign in to Outrigger" at /login, enter your email and password, and select "Sign In", or select "Use magic link instead" and "Send Magic Link" to request a fresh link. If you need a new password, enter your email on /login and select "Forgot password?", then open the newest email in that same browser window.

If you still cannot sign in, email hello@outriggerai.com from your account address and include the page you were trying to reach.

Frequently Asked Questions

Why did my sign-in link stop working?

Each link works once and must open in the same browser where you requested it. Email security scanners or opening it on another device can consume it.

Next Steps

Can't sign in or verify your email | Outrigger Help