Billing page won't load or shows the wrong date
How to reload read-only workspace billing details, check owner access, or contact support for billing changes.
When the Billing Page Won't Load
If "Billing and credits" shows "This view could not be loaded.", select "Retry" on the error panel or select "Back to Settings" to return to workspace settings. If a partial or stale read banner appears at the top of the page, select "Refresh" to reload your current credit summary. If you see "Billing is owner-only.", ask a workspace owner to check the page for you.
When a Billing Cycle Date Looks Wrong or You Need Changes
"Billing and credits" displays your plan allocation, available credits, and the "Billing cycle started" date. As noted on screen, "This page is read-only." and "Billing changes are not available from this page yet."
If the page still will not load after "Retry" or "Refresh", or if the "Billing cycle started" date does not match your records, email support at hello@outriggerai.com for changes or account assistance.
Frequently Asked Questions
Who can view the billing page in a workspace?
Only workspace owners can view "Billing and credits". Other workspace members see "Billing is owner-only." instead of plan and credit records.