Handing a brand over from an agency
How to add a customer as a workspace owner or request a support-assisted brand transfer between workspaces.
Adding an Owner vs. Moving Between Workspaces
Open "Settings", then "Demo Preparation". If the brand lives in its own dedicated workspace, follow "Give the customer access later" by selecting "Open Team and owner access", then use "Invite member" on "Team and permissions". Once the customer joins, select "Change role", "Review owner access", and "Confirm Make owner" to grant full workspace ownership. If the roster status is unclear, select "Refresh roster" before trying again.
Requesting a Cross-Workspace Brand Transfer
If a brand sits inside a multi-brand agency workspace and needs to move into a separate customer workspace with its saved audits, citations, and history intact, Outrigger support runs the transfer for you.
Email hello@outriggerai.com from the current workspace owner address with the brand name, current workspace name, and the receiving workspace owner email so support can verify both workspaces and complete the transfer.
Frequently Asked Questions
Is there a self-serve link to move a brand to another workspace?
No. Outrigger does not issue a self-serve brand transfer link. Cross-workspace brand transfers are completed by Outrigger support after owner confirmation.